Dukhoon Al Oud sets the terms and conditions policy with the aim of protecting the privacy of its customers, and determining how to handle their personal data.
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Customer Personal Information
The personal information that our website keeps includes:
Information about the customer's computer such as geographical location, browser type and version, operating system, and its Internet Protocol.
Information about website visits such as referral source, duration of visit, views, and browsing paths on the website.
Information about registration on the website such as email address.
Profile information entered when registering on the website such as: name, gender, date of birth, educational status/profile picture.
Information about subscribing to emails or periodic newsletters on the website such as: name and email address.
Information that the customer enters when using our website services.
Information that is generated automatically as a result of using our website, such as the times of using the website and the reasons for using it.
Information related to purchases, services used by the customer, or transactions made through the website such as name, phone number, and credit card details.
Information that the customer publishes on our website for the purpose of sharing it online, such as his/her username, profile picture and content of the post.
Information that the customer sends to us via email or through our website, such as shared content and metadata.
Personal information of other people after obtaining their consent.
Use of personal information of customers
Dokhoon Al Oud uses personal information of customers for the following purposes:
Administering our website and our business on the Internet.
Customizing our website to be more suitable for the customer's purpose.
Enabling the customer to use the services available on our website.
Sending the goods purchased by the customer to him/her.
Sending data, invoices and payment notifications to the customer, and receiving payment from him/her.
Sending promotional emails to the customer.
Sending notifications requested by the customer via email.
Sending the email newsletter to the customer if requested.
Sending our marketing advertisements or our partners.
Providing third parties with statistical information about the customer. (While ensuring that the identity of users is not revealed).
Processing inquiries and complaints related to the customer or the website.
Protecting our website from fraud and maintaining its security.
Verifying compliance with the terms and conditions governing the use of our website such as monitoring private messages sent through the website.
Our website has the right to:
Publish the customer's personal information and use it for other purposes, if the customer agrees to share it.
Modify the customer's privacy settings regarding the publication of his information on the website.
Provide the customer's personal information to a third party for direct marketing purposes with his express consent.
Disclosure of the customer's personal information
Dukhoon Al Oud Store has the right to disclose personal information to the following parties:
Our employees, officers, insurance companies, professional advisors, agents or suppliers with whom we deal for the purposes mentioned in this document.
Any member of our group of companies (our subsidiaries, the original holding company and all its branches) as needed and in accordance with this document.